Community Guidelines

Split the Juice · Last updated: June 2026

Split the Juice is built by surfers, for surfers. We want this community to be welcoming, respectful, and safe for everyone — from beginners to longboarders to big wave chasers. These guidelines apply to all content shared on the platform: chats, listings, profiles, videos, and coach reviews.

1. Be Respectful

  • Treat every member with respect, regardless of experience level, gender, age, or background.
  • Constructive criticism is welcome. Personal attacks, insults, and bullying are not.
  • Disagreements happen — keep them civil and focused on the topic, not the person.

2. No Harassment

  • Harassment of any kind — repeated unwanted contact, threats, or intimidation — is strictly prohibited.
  • Do not share another person's private information (address, phone number, etc.) without their explicit consent.
  • Sexual harassment, unwanted advances, and explicit messaging without consent will result in immediate account suspension.

3. No Hate Speech or Discrimination

  • Content that promotes hatred, discrimination, or violence based on race, ethnicity, religion, gender, sexual orientation, disability, nationality, or any other characteristic is strictly prohibited.
  • Slurs, derogatory language, and dehumanising content will be removed and may result in permanent account removal.

4. No Illegal Content

  • Do not post content that is illegal under UK law, including but not limited to: content that promotes drug use, content that infringes copyright, and content involving minors in inappropriate contexts.
  • Do not use the platform to facilitate illegal transactions or activities.
  • Do not impersonate other users, businesses, or public figures.

5. Video & Media Content

  • Only upload videos and images that you own or have the right to share.
  • Do not upload content that is sexually explicit, graphically violent, or intended to shock or disturb.
  • Surf footage, session clips, and coaching videos are encouraged — keep it relevant to the community.
  • Do not post videos that contain personal information about others without their consent.

6. Marketplace Conduct

  • Listings must be accurate and honest. Do not misrepresent the condition, specifications, or value of items.
  • No spam listings or duplicate posts.
  • Do not use the marketplace for anything other than surf-related gear.
  • Scams, fraudulent listings, or attempts to deceive buyers/sellers will result in permanent account removal.

7. Ride Sharing Conduct

  • Ride contributions must not exceed actual vehicle running costs. No profit may be made from passengers.
  • Drivers must hold a valid UK driving licence and appropriate insurance.
  • Be reliable — if you can no longer make a ride, notify your passengers as early as possible.
  • Do not use ride-sharing connections to solicit or harass other members.

8. No Spam or Commercial Promotion

  • Do not use community chats or messaging to spam, advertise, or promote services unrelated to Split the Juice partners.
  • Unsolicited commercial messages will be removed and may result in account suspension.

9. Reporting Mechanism

If you see content or behaviour that violates these guidelines:

  • Tap the three-dot menu (⋯) on any post, message, or listing and select "Report".
  • For urgent matters, email Splitthejuicetest@gmail.com directly.
  • All reports are reviewed by our moderation team within 48 hours.
  • Reports are confidential — the person being reported will not be notified of your identity.

10. Content Removal & Account Actions

We reserve the right to remove any content that violates these guidelines without notice. Repeated or serious violations may result in:

  • Temporary account suspension
  • Permanent account removal
  • Referral to appropriate authorities in cases involving illegal content

Decisions on content removal are made at our discretion. If you believe content has been removed in error, contact Splitthejuicetest@gmail.com.

See something wrong?

Report it via the in-app menu or email Splitthejuicetest@gmail.com. We take all reports seriously.

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